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Welcome to US Immigration Assistance.
This page explains our independent consultancy services, transparency policies, and important legal disclosures to help users clearly understand our role and services.

Independent Service Statement

US Immigration Assistance is an independent private consultancy and support company that provides travel, immigration, and visa-related application assistance services.

We assist customers with:

  • Application preparation support
  • Documentation guidance
  • Form assistance
  • Travel and immigration consultancy
  • Information support services

We do not issue visas, immigration approvals, passports, ESTA authorizations, green cards, or government documents.

All decisions regarding approvals, denials, processing timelines, and immigration outcomes are made solely by the respective government authorities.

Not a Government Website

US Immigration Assistance is NOT:

  • A government agency
  • USCIS
  • The U.S. Department of State
  • A U.S. Embassy or Consulate
  • An official government immigration portal

We are a private third-party consultancy service provider and are not affiliated with, endorsed by, or officially connected to any government authority.

Optional Service Disclosure

Using our consultancy and support services is completely optional.

Applicants may:

  • Apply directly through official U.S. government websites without using our services, or
  • Choose our independent assistance services for guidance and support during the application process.

Using or not using our services does not influence government decisions or processing outcomes.

Fee Transparency

Our service charges may include:

  • Consultancy fees
  • Documentation support fees
  • Application preparation charges
  • Customer assistance services

Government filing fees, embassy charges, consular fees, or immigration processing fees are separate from our consultancy fees and may be paid directly to the respective authorities.

All fees are communicated before payment confirmation.

We do not intentionally charge hidden fees.

Refund Policy

Refund eligibility depends on:

  • Service stage completed
  • Documentation work already performed
  • Government processing already initiated
  • Administrative costs incurred

Refunds may not be available after:

  • Applications are submitted
  • Documentation review is completed
  • Government processing has begun

Government filing fees and embassy fees are generally non-refundable.

Visa approvals, immigration decisions, and processing timelines are controlled solely by government authorities and cannot be guaranteed or refunded by our company.

For refund assistance, customers may contact our support team directly.

Direct Government Links

Applicants may apply directly through official U.S. government websites without using our optional consultancy services.

Official Government Resources:

We encourage users to review official government resources before making any application decisions.

Privacy Protection

We respect customer privacy and take reasonable steps to protect personal information and submitted documents.

Customer information is used only for:

  • Service communication
  • Documentation assistance
  • Application support
  • Customer service operations

We do not sell customer personal information to unrelated third parties.

Information may only be shared when:

  • Required for requested services
  • Necessary for application processing
  • Required by applicable law or regulatory obligations

Customer Support

For customer support, compliance inquiries, or service assistance, users may contact us through:

Our support team aims to respond to inquiries as quickly as possible.

Important Disclaimer

US Immigration Assistance is a private consultancy and support service provider.
We are not affiliated with the United States government or any immigration authority.

All immigration, visa, ESTA, and travel authorization decisions are made solely by the appropriate government authorities.